Shipping policy

Shipping at a Glance

Shipping cost	Free on every order
Order cut-off time	12:00 PM EST
Processing time	1–3 business days (Monday–Friday)
Transit time	5–7 business days (Monday–Friday)
Total estimated delivery	6–10 business days (Monday–Friday)
Delivery area	United States only

Shipping Cost

Every order ships free — no minimum spend, and nothing added at checkout.

Shipping Location

At this time, we only ship to addresses within the United States.

Processing Time

Orders generally leave our warehouse within 1–3 business days (Monday–Friday) of being placed.
Orders placed before our 12:00 PM EST cut-off ship the same day; anything after that goes out the following business day. We don't process orders on weekends or public holidays.

Transit Time

Once your order leaves our facility and is handed off to the carrier, expect 5–7 business days (Monday–Friday) for delivery. This can vary slightly depending on where you're located in the US.

Total Delivery Time

From the moment you place your order to the moment it arrives, plan on 6–10 business days (Monday–Friday) in total.

These are estimates only, and delivery may run a little slower during peak periods like the holiday season.

Tracking Your Package

We'll email you a tracking number as soon as your order ships. You can also check its status anytime on our Track Order page.

If 3 business days go by with no movement on your tracking, or your tracking link isn't working, email support@meroci.com and we'll look into it.

Damaged Packages

We take care packing every order, but items can occasionally get jostled in transit. If yours arrives damaged, email us within 30 days of delivery at support@meroci.com with your order number and a photo of the damage. We'll send a free replacement or issue a full refund — your choice.

Missing Packages

First, check around your property and with neighbors — packages sometimes end up in unexpected spots. Still can't locate it? Contact us at support@meroci.com within 7 days and we'll help track it down.

Updating Your Shipping Address

Please double-check your address before completing checkout. If you spot an error right after ordering, email support@meroci.com immediately. We'll try to update it before your order ships, but once it's in processing we can't guarantee a change.